High Hemp Catalog 2023 (1).pdf (US Letter) by Paola Fernandez

Our 90-Day Store Credit Return Policy:

If for any reason you are not completely satisfied with your purchase, we offer store credit for items returned within 90 days of the original purchase. To initiate a return, please contact our customer service team with your order number and the reason for your return.

Please note that the item must be in its original packaging and in the same condition that you received it. Items that are opened, used, or damaged may not be eligible for return.

Our Damaged Product Policy:

In the unlikely event that your order arrives damaged, we offer a full refund if the damage is reported within the first 7 business days from the delivery date. To report a damaged item, please contact our customer service team and provide your order number, a description of the damage, and supporting photographic evidence.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.

Please note that return shipping costs are the responsibility of the customer, unless the return is due to a product defect or an error on our part. In such cases, High Hemp will cover the return shipping costs.

Thank you for choosing High Hemp. We value your business and look forward to serving your smoking essentials needs.

High Hemp Customer Service Team

Thank you for your order!

You have been re-directed to this page because you selected "Schedule your own shipment" when checking out.

Please send an email
to: wilson@tillionholdings.com
cc: wholesale@highhempwraps.com

Please title your subject line:
"SCHEDULING SHIPMENT"
Include the following information in your email:
Email Address
Phone Number
Order Number
Contact First & Last Name
Business Name
+ Any information you would like to provide or request

There is 2 locations that your order may be picked up from.

Specifications are required for 1 of 2 locations

Specifications:
Liftgate pick-up
Call from driver

Schedule:
9am-3pm

Address and all other information you need to schedule your pick-up will be provided when you contact Wilson via email.